Hey JHake, this reply has been sitting in my inbox motivating me the last few weeks... I am an app user first and foremost and I'd say the same thing if I were you and had these issues, that's why it gets to me, because you're right. And now that I'm on the other side it's so frustrating to SEE it and know how friggin hard it is going to be to fix it, BUT the reward of getting there is going to be sweet.
The last 2 weeks I've been on the phone with anyone that will listen about data quality... without giving away too much secret sauce, trust me we are going to work to get it to be the best. We HAVE TO have reports like this though, to know when/where the data is wrong, so thank you. Can you confirm KE is a major issue - we rarely have the tails - and Cathay is less bad but still missing what percent of the time? Anyone else? Any patterns you've noticed to when it's missing?
Tail Numbers: I found the issue with 737-900ER
... it was caused by a dummy messing up the database - ME! This is a perfect exactly of: If you report it, we can find it and fix it. There is no chance we could have found this without your report, so thanks! See attached.
We are also doing a BIIIIIG tail number database refresh soon
Should help with Tail Number detail/stats big time.