FlyerTalk Forums - View Single Post - Star Alliance Upgrade Award on EVA
View Single Post
Old Sep 16, 19, 7:44 pm
FlyerTalk Evangelist
Join Date: Sep 2002
Programs: CO Platinum 1K, United 1K, SPG LT Platinum, National Executive Elite, Platinum TSA Hater
Posts: 34,150
Originally Posted by giblet View Post
I'm 48 hours before my flight and got a text saying it was time to check in, but when I tried to check in it said "You cannot check in if you have an upgrade reservation and have not completed deduction of your mileage."

Anyone know what this means? The miles were definitely deducted from my United account.
You cannot check-in upgraded tickets online - only at the ticket counter. I would caution to do the following, based on my multiple flights with BR:

1. bring a printed copy of the upgrade receipt from United - I've been asked to show it in the past, although rarely
2. if you are traveling with someone else, I suggest checking in separately and having one person stand back out of sight and hold any larger/heavier carry-on bags. Some BR agents will weigh and measure carry-ons, and a laptop with a few odds and ends can exceed the limit. I've left my bags in the car, gone to the check-in counter for my boarding pass, and then gone back to the car to get the carry on bags. It's a hassle, but much less of a hassle than dealing with the odd overzealous BR agent who insists on checking a laptop
bocastephen is offline