FlyerTalk Forums - View Single Post - Error Email from UA: Thanks for using award miles -Here's how to rebuild your balance
Old Sep 15, 2019, 8:36 pm
  #1  
TH310
 
Join Date: Apr 2012
Location: LAX
Programs: UA Platinum
Posts: 216
Error Email from UA: Thanks for using award miles -Here's how to rebuild your balance

Received an email from United ([email protected]) at 6:28 PDT with the subject "Thanks for using award miles - here's how to rebuild your balance." However, I did not redeem any award miles so I was quite concerned and wondered if my account had been hacked. My balance was normal and when I called, the agent said that about 300 emails had been sent. She said it was an error. A second email with the subject: "Chase Pay is an easy way to pay on united.com" was also sent. She asked if I had received that one, as well. They checked my award miles balance and activity and said that there was no actual activity. She anticipated that I would receive a corrected email, probably tomorrow.

Last edited by TH310; Sep 15, 2019 at 8:40 pm Reason: Title
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