Originally Posted by
Ubud
Yes, though it still won't pick up my number automatically from the Caller ID (actually ANI, but I digress). After I enter the phone number it identified the correct account and the agent knew who I was when they answered. So, I guess you could say it's partially fixed.
Has anyone with the problem where it won't recognize their phone number automatically successfully had the problem corrected? If so would you please let me know what you did. Thanks.