Originally Posted by
NYTA
It's not about the pajamas. It's about the airline not providing something they say they will provide and then suggesting to the customer that they fly another airline if they are unhappy with the poor service/attitude. Would have been the same if after showing the menu suddenly they had said there wouldn't be any meals served.
Let's say they didnt have a drink onboard they said they would. Would you ask to speak to higher ups etc?
I get the rude part. Definitely not called for.