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Old Sep 14, 19, 2:45 am
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,202
Originally Posted by WineCountryUA View Post
Perhaps they were initially out of stock but managed to get some.
What would be the purpose of initially say no and then handing them out to everyone?
That's one of the many things about this that I can't figure out. If the policy is that they aren't going to give pajamas then fine, but if the policy is that they will and they even print on the menus for the specific flight that they will, then they should do what they are supposed to, and not suggest that loyal customers fly another airline when they don't provide the services they advertise.
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