I have booked on NZ99 for this Wednesday, business with two friends. Just checked and all seats that were selected over a year ago have been voided. Message is they will allocate seats on check in!! No charge ! Big deal!
What is happening with Air NZ?? They charge you heaps and give you nothing. Take the whole seat select option off the website if they want to be the control of it all. As for charging economy passengers to change seats, just greedy!
Is it too hopeful to think that with the CEO changes, that someone with more empathy comes into the seat. No wonder customer satisfaction is declining.