Originally Posted by
MostlyUA
Benefit of Ambassador status: zilch. nothing.
I confess, I'm still not sure what the Ambassadors are supposed to be doing. That being said, every time I have contacted my Omaha based Ambassador in 2019, I have received a response within 24 hours -- could be adding a name to a reservation, my only 2019 stay with a points issue, and a lost and found problem.
But, I have a 100+ actual nights so far in 2019 which range from Townplace/Fairfield/RI to St.R./RC/Luxury Collection, as well as plenty of Marriott/Renn properties. I'm at least 75 percent on suite upgrades, which I attribute as a benefit of the ambassador program, although I believe it is driven at property level. Similarly, when I'm traveling internationally, I can usually expect a bottle of wine, a fruit and cheese platter, or a tray of macaroons. That's definitely an improvement. Frankly, I used to get more handwritten notes/calls from GM's under the legacy Plat Premier unpublished level but I still get some now.