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Old Sep 11, 2019, 7:19 am
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nivsy
 
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Passport control somewhat caotic

Noticed that the automated passport machines have been out of commission for a few days. Came in today , lengthy delay and no organisation. People jumping through barriers. And some people say Heathrow is bad considering it is a far busier airport. And don't get me started at the lounge above gate 23. Over crowded and the smallest male toilet I have come across. Very poor compared to the new lounge. Plenty of complaints heard and it's only a Wednesday afternoon!

Last edited by nivsy; Sep 11, 2019 at 11:28 am
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