Originally Posted by
wzzy22
Agreed. I would call in to do it.
See, I don't even have confidence I'd even be able to do it over the phone. The moment the agent takes the seat away from my wife, I can only hear his/her voice telling me they can't get the seat back after applying the voucher "for some reason".
Waiting for someone else to try this out first and confirming it was done hassle free before giving it a try.