Old Sep 5, 19, 10:23 am
Join Date: Dec 2014
Location: New York City
Programs: American Airlines Executive Platinum, Marriott Rewards Platinum Premier Elite
Posts: 1,214
Originally Posted by ijgordon View Post
OK, it wasn't clear whether that was due to class of service or status. Weird that they would include the impact of elite status, because it's the status at the time of travel that determines the baggage allowance, not the time of purchase. If you lose status, I don't know whether showing them the receipt is going to get them to over-ride the check-in system (as it shouldn't...)
This is incorrect

Complimentary bags

In some cases, you won't have to pay the fees for up to 3 bags. If you qualify for complimentary bags based on elite status, the benefits are based on your highest status level at time of ticketing or check-in.

If your status level is:
  • Higher at ticketing than at check-in, show your ticket receipt to the airport agent
  • Lower at ticketing than at check-in, current benefits will automatically apply
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