Cancelling Part of a KLM Reward Ticket
- Collective wisdom sought please.
Due to a change in plans I need to cancel the return part of the below itinerary leaving the outbound in place.
Business class reward.
I rang today to do this and after some conferring the agent came back to me and said it would be 50 euros per px which i expected. She then however said that she advised me to do it after flying the outbound as that would be better for KLM. It seemed an odd response. She said she would make a note in the booking.
I thought that you could only cancel prior to the outbound?
Should i ring back or is she right?
Thanks
London (LHR) - Seoul (ICN)
Mon 7 Oct 2019 09:55
-
21h
-
Tue 8 Oct 2019 14:55- 09:55London, Heathrow Airport (LHR)Terminal 4
KLM
KL1008
- 12:25Amsterdam, Schiphol (AMS)
- 9hTransfer in Amsterdam (Schiphol)
- 21:25Amsterdam, Schiphol (AMS)
KLM
KL855
- Tue 8 Oct 2019 14:55Seoul, Incheon International Airport (ICN)Terminal 2
- ✈Osaka (KIX) - London (LHR)
Sun 13 Oct 2019 10:25
-
15h10m
-
17:35- 10:25Osaka, Kansai International Airport (KIX)Terminal 1
KLM
KL868
- 15:05Amsterdam, Schiphol (AMS)
- 2h 10mTransfer in Amsterdam (Schiphol)
- 17:15Amsterdam, Schiphol (AMS)
KLM
KL1023
- 17:35London, Heathrow Airport (LHR)Terminal 4