FlyerTalk Forums - View Single Post - AA ignores oneworld protection when mech causes delay
Old Sep 2, 2019, 1:28 pm
  #4  
no1cub17
 
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
Originally Posted by guv1976
I'm not 100% sure that AA violated there policy here. Does it matter that neither ticket was issued on AA stock? (I honestly don't know.) And AA ultimately did offer to get the passenger to DBV. The fact that the passenger would have gotten to DBV too late to catch his return flight might not matter: the passenger did not have a connection in DBV; rather, DBV was his point of turnaround.
Jonnyc posted that AA should have protected regardless of ticket stock because both tickets were AA/oneworld.
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