Originally Posted by
flyerCO
Point out the card wasnt stolen. DL applying the funds and thus the funds being stolen doesnt equal the card was stolen.
If the continue with this line, file a police report for theft. DL will have to assist when police contact for info.
Thanks for the response. Yes, they continue to quote me "The ticket was purchased via
http://delta.com and the purchaser would have needed the gift card number and redemption code to be redeemed" which I guess is supposed to carry the dual implication that their security is infallible because "they had the code!" and therefore I must have been reckless with it.
I feared your second line -- at that point I feel like I'm just wasting my own time with local police for the sole purpose of wasting Delta's time. Given this "theft" apparently occurred a year ago, I'm not sure how keen they will be to cooperate.