Originally Posted by
Fanjet
As for Hilton properties not being able to differentiate employee elites from non-employees. Are the employees booking a specific rate code (like we did at Marriott) for their stays? Because to me, that is the easiest way to distinguish between the two groups.
Employees booking a personal stay using their staff discount rate will reflect in their booking code, but if they use the Friends and Family rate, it can be used by others so not distinguishable.
If an Employee is staying in a property for business, they book under a corporate discount code, just the same as other corporate customers.