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Old Aug 30, 2019, 2:59 pm
  #60  
Fiordland
 
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
Originally Posted by tcook052
Cue the comments from some that Swoop passengers should expect this kind of treatment when they buy their ticket since its an ULCC.

PS a little surprised OP missed an existing thread on forum first page on this topic which is here.
Looks like Swoop/WestJet have learned that this type of behavior is unacceptable in the Canadian market....

"The company promised to reimburse impacted travellers if they purchased tickets from other airlines and to cover additional travel costs. “Any travellers delayed more than three hours have received meal, hotel and transportation vouchers,” Swoop said.

https://globalnews.ca/news/5821441/p...nnipeg-flight/
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