Originally Posted by IAN-UK

We went back for a weekend, after giving the place a miss for quite some years. And that's it, we shan't be back.

Swamped by electronic messages welcoming us, entreating us to have a great time, asking us just how great our time was: even a totally useless welcome call in the car from he airport... yet they managed to get so many things wrong on the ground, in the physical world. From a miserable room, through stained sheets to mistakes in the bill.

The location and extensive grounds remain superb, but someone in charge has taken his eye off the ball.