FlyerTalk Forums - View Single Post - Forbes Story on Skymiles Redemption on Premium Class Award travel
Old Aug 29, 19, 10:37 am
  #1  
spc354
 
Join Date: Mar 2003
Location: Pennsylvania, USA
Programs: Amex Platinum, DL Diamond 2MM, PriorityPass, Hilton Honors Silver
Posts: 442
Forbes Story on Skymiles Redemption on Premium Class Award travel

Just saw this: https://www.forbes.com/sites/garysto.../#57be3ae75985
I think this is very true. I will confess that I was never buying premium fares consistently enough to qualify as a high value customer... but I was a loyal customer and a Diamond Medallion since the very beginning. With the changes to the program, I have been spreading my spending across different airlines more, and even dropped the Delta AMEX when they went to a $250000 spend for DM qualification. I understand Delta's point of view but also believe that loyalty is a two way street. If it is true that they are seeing a steady increase in Medallion membership, good for them. It would be interesting to see what happens at the next recession, will the "loyal" high value flyers alone be able to see them through? Just my two cents worth!
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