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Old Aug 29, 2019, 4:14 am
  #3  
The_Bouncer
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Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
If you only smoked on the balcony, what exactly did they "deep clean"? The ashtrays?

Contact your credit card company and report the transaction as unauthorised. The onus is on the hotel to provide evidence that:

A) You were in breach of a clearly stated policy.

B) They incurred the additional expenses, over and above what it would normally cost to clean the room.

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