FlyerTalk Forums - View Single Post - Anyone else had a nightmare experience with the "new" Chase certificates?
Old Aug 28, 2019, 8:16 am
  #10  
Eujeanie
 
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,216
Originally Posted by MD/DC Flyer
I've been attaching the "new" ones without a problem (including cancelling and reattaching for another reservation) without a problem*.

* Sometimes they do not come back automatically. But never had a problem attaching them.
Please tell me how!

When I have a certificate in the account, and I make a points reservation and need more points, my only option is to buy or earn more points. I do not get the "you have a certificate. do you want to use it?" prompt.
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