Originally Posted by
Exiled in Express
I am not sure how adding more check-in staff alleviates a choke point at security. I am however in favor of it, on my last flight out I was going to check my bag as I had time to kill on arrival and thought I had a good chance at picking up the bag guarantee miles. The bag drop line for Kettles (me) was easily half an hour so I became an overhead bin hog instead.
Shorter lines for check in and bag drop enable passengers to get into the security lines earlier, so that even if security takes a long time, they're less likely to miss flights.