FlyerTalk Forums - View Single Post - Call for BA to implement callback & filtering features
Old Aug 26, 19, 1:32 pm
Join Date: Feb 2016
Programs: BAEC GGL
Posts: 330
BA could also ask you to enter your exec club number (if not recognised from the phone number), passport number, DoB and digits from postcode while waiting. This would speed things up too as less agent time would be spent doing what a computer could do.
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