Originally Posted by
Traveler Dave
I would just follow the directions they emailed you. No way they go against what they previously emailed you. If they give you any hassle tell them, nicely, you are more than willing to let them get you in their boat for free. Let them know you expect them to honor their commitment, but are willing to work with their new policy. Again, be nice, don’t threaten.
TD
Have had a few friendly emails back and forth with the WA. They promised by email to me on early May that private transfer is possible, but now they have changed their mind, and apperantly are not planning to honour that promise:
"We regret to inform you that we are unable to allow the third party boat to enter to our resort premises." and "We would like to inform you that we are unable to provide any further discount for our transfer fee." Further discount being the standard pricing of 300++.
I have now asked the reservations deparment to get a confirmation from the General Manager of the hotel that they'll not honour their promise nor give a discount. I did actually think they would honour their promise, silly me. Anything else that could be done? Besides the social media bashing