Originally Posted by
Globaliser
So as to protect space for those who need to be reaccommodated because their flights aren't operating. You would have a different perspective on this if you tried to think about it from someone else's viewpoint.
Of course, BA is used to the maxim that no good deed goes unpunished.
Or alternatively, someone might think "BA doesn't answer the phone to rebook me and instead it wants to get £600 from a new sale instead" (or someone disrupted who panics and buys a new ticket online, thinking it'll all be refunded). I don't think this is entirely fair, but I can see people taking this view.
Or the other place where it plays out is if someone is initially rebooked 2 days after the strike, but a seat becomes available 1 day earlier, and BA refuses to budge on their one-rebooking-only rule. Then it looks like profiteering.