stigs

Crowne Plaza - Arlington, TX

What is your Priority Club status?

Platinum.

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Yes.

Which room did you book and which upgrade did you receive?

Booked King Suite, given same.

How are the rooms?

In the midst of a major renovation of the entire hotel. Suite has a dated living room upon entry with wet bar, old sofa and desk on their last legs. Bathroom 3/4 done, then separate door to bedroom with very comfortable bed.

How is the exec. lounge?

N/A.

What was good and what was bad?

+Awesome front desk staff.
+Hotel shuttle very reliable, with friendly drivers.
+Good setup in room with fridge, microwave, wet bar.
+Comfortable bed.
+Hot water within 15 seconds, and decent pressure.
+Free Arlington trolley to all major events (Rangers, Cowboys, concerts etc.)
+Nice pool & hot tub area.

-Entire hotel is under construction, and LOUD from 9am - 7pm daily. This has been going on for over a year, and will not be done until late 2019 or early 2020.
-All rooms face large atrium, thus sound reverberates through all walls.
-Housekeeping never serviced room despite daily removal of DND sign.
-Missing many CP staples: No business centre, no outlets near desk, no free breakfast for Platinums, no laundry (despite saying so online), weak TV signal.
-Major construction on highway 360, CP can be awkward to get to.
-Nothing within walking distance. You need a car here.

Value for $ or Priority Club Points? Would you return?

$110/night, fair given all the inconveniences.