Originally Posted by
subject2load
Well that’s good to know, thanks.
I can’t claim to have read every post across the comprehensive thread covering the most recent spell of BA disruption, but I nor can I recall seeing any reports of FT-ers being helped specifically by members of the BA Rovers ‘A Team’. Or indeed at any other time since. Just a little surprised at the paucity of any mention (?) of them since the initial announcement of their introduction and front-facing role.
They should undoubtedly be kept pretty busy in the event of flight deck strike action.
I'd assume their target demographic isn't your average FT-er? If I need assistance at Heathrow, I'd probably head for the ticketing desk in GC South, or call the Silver line. I wouldn't stand around looking lost and waiting for an iPad Wanderer to come and help me.