FlyerTalk Forums - View Single Post - BA Cabin crew are all getting iPhones
View Single Post
Old Aug 21, 19, 11:51 am
  #6  
Egoldstein
 
Join Date: Dec 2015
Location: UK
Programs: BAEC Silver, *A, Marriott
Posts: 181
Originally Posted by TWCLAM View Post
My understanding is that after consulting with the pax about options that the CC will be able to rebook ( if necessary) onto another flight whilst still in the air or arrange for pax to be met at the gate to be assisted moving through the airport to the next flights gate if time is short both of which can only be a positive.
but will the ground crew be able to re-book?

For me, this is one of the benefits of AA, the ability for any ground crew to re-book if there is a delay/cancellation. If BA is substantially changing the ability for the CC to offer service resolution, this is indeed a major thing.
Egoldstein is offline