FlyerTalk Forums - View Single Post - BA Cabin crew are all getting iPhones
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Old Aug 21, 19, 11:35 am
  #4  
TWCLAM
 
Join Date: Jun 2018
Location: Brighton UK
Programs: BAEC-Silver, AMEX-BA Prem' Plus & Standard, Accor Gold, HH-Silver, IHG,IBIS On Business
Posts: 784
A friend of mine at IAG was talking about this at the beginning of the year and what the idea behind it was( essentially exactly what's in the press release). As it will allow CC to be more proactive for when connections are missed due to delays then I think it's a good thing. My understanding is that after consulting with the pax about options that the CC will be able to rebook ( if necessary) onto another flight whilst still in the air or arrange for pax to be met at the gate to be assisted moving through the airport to the next flights gate if time is short both of which can only be a positive.

For those who harump about not getting their Gold Greeting this should also lower the rate for that considerably i'd imagine. Agree with @Iammorgan that the covers in the press release do look abit garish.
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