Old Aug 21, 19, 10:19 am
  #32  
KARFA
Ambassador, British Airways; FlyerTalk Evangelist
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 32,161
Originally Posted by ms101 View Post
thanks! which number did you call for this?

I thought it strange as well, as I read through this thread a few weeks ago! so when the response was that they could either rebook me onto a "BA-operated flight only" or for me to get a full refund and I would have to make a new booking, I was very confused. To be fair this was on twitter, I didn't call as I'm out of the country at the moment and didn't want to rack up calling charges.
i just called my exec number. If you need to keep charges down there is always Skype.

in terms of doing it you may need to remind them it is a joint business route so rebooking on AY should be fine. Ideally rebook under the ba codeshare as you will earn fewer avios on the AY flight number.
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