Old Aug 20, 19, 1:29 pm
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,270
Print out the email (nobody likes squinting at mobile phone screens).

If you are required to pay, then pay. Better than having the bag left behind. Then deal with BA on the return. If need be, with the card issuer (bank).
Often1 is offline