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Thread: LOT - is this normal?
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Old Aug 19, 2019, 4:37 am
  #5  
Raul_R
 
Join Date: Oct 2011
Location: Usually seat 1A, home:Tallinn
Programs: LH -- HON Circle **, IHG Spire Elite, Hilton Diamond, 1865 Voyager
Posts: 470
Originally Posted by deniah
bizarre and shows complete lack of tact and sense
Why?

Pax got exactly, what did pay for.
Non-working IFE is no reason for upgrade. Only thing LOT did wrong was allowing to see movie on PE seat if pax paid for Y seat only.

But I agree, that it is funny to keep eye on pax to be sure that provided seat with working IFE is used ONLY for IFE and not for anything else
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