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Old Aug 18, 19, 5:26 am
Join Date: Aug 2013
Location: DXB
Programs: EK, AA, DL, UA, SPG, HGP, Amex
Posts: 1,049
Originally Posted by extramileage View Post
You can "manage" the accrual of miles from the specific family members into the family account by amending the percentage (0-100%) credited to the family account. This can help reduce the orphan points or top off an account up to a viable use.

However... I've now got 100k+ miles in the family account yet I'm still waiting for the ability UPGRADE using the family account.

Still says "Coming Soon" on the EK website. Any info on this?
I can report that upgrading from the Family Account is now available on the Desktop version of the site. (still says "coming soon" on Family page though)

You will have perhaps noticed that the upgrade interface in MMB has changed recently.

When an upgrade is available, there's now a "View Options" button to proceed.

Once you click that, a window will pop up where you can select any of either your account, the family account and any skysurfer's account connected to yours.
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