FlyerTalk Forums - View Single Post - Amex Serve master thread (2017 onwards)
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Old Aug 16, 19, 7:23 pm
Join Date: Mar 2017
Posts: 20
Originally Posted by RedSun View Post
I still get the refund receipt. It says:

Return or Exchange
AmEx Serve Reload
Amt Due to Customer $500
Visa/Debit $500-
Auth #
Refer #
Customer Copy

Both manger and I signed on store copy.
How long did this refund end up taking?

I'm having a similar issue - refund hasn't shown up on my debit card despite having the refund receipt and the serve load failed receipt.
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