Originally Posted by
ralphs
Ugh, I called into get an OC8 950T converted to an NC5 + 30k points. The agent, after putting me on hold, gave me an NC5 but denied 30k points repeatedly, then said bye and hung up on me.
Definitely call back. IMO the best conversion was the OC9 to a NC6. Some have stated that the OC8 +30K to a NC6 and the OC6 +30K to a NC5 are permitted exceptions. Regardless of what the agent said, you should still get the 30K for the downward conversion, as skimthetrees has pointed out. If given the option, I rather pay the additional amount for the NC6.