FlyerTalk Forums - View Single Post - Upgrade using Avios Bug - Help please!
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Old Aug 16, 2019, 4:05 am
  #5  
BA707
 
Join Date: Sep 2018
Programs: BA Gold
Posts: 136
Originally Posted by KARFA
I agree I can't see it. I did a similar UuA earlier this year but it was on the desktop site - I am fairly sure the avios figure was shown before accepting. I didn't try doing it through the app. Certainly something that needs fixing.

You asked "I've spoken to BA and they want a change fee to reverse it. What would be the best course of action?" hence my question - regardless of the app not showing the avios figure did you want to stick with the upgrade or reverse it?
Thanks KARFA. My post was made during the call but after a long hold, they've agreed to reverse it without the change fee.
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