Originally Posted by
garykung
It must be a good day for CBC...
How about, it is a good day for the people who were allegedly over charged?
Originally Posted by
smallmj
The only harm I see in YQ is to award redemptions. For regularly purchased tickets, what does it matter how much is base fare and how much is YQ? The final price is the final price, and that is what the customers agreed to pay when they bought their tickets. Airlines aren't allowed to advertise anything other than the final price anyway.
For award redemptions, the YQ amounts to a substantial devaluation, unless you have enough status to get the YQ waived.
The issue here is that the surcharge was allegedly misrepresented. IMO, Canada's lax consumer protection and enforcement provisions facilitated the alleged wrongdoing. It should not require consumers to bring the action to correct the alleged wrong. Rather, a more transparent and equitable approach as is found with Japan or Switzerland routes might prove equitable. The money that will be spent on legal fees would be better spent on reimbursement.