FlyerTalk Forums - View Single Post - Delayed flight compensation with Singapore Airlines
Old Aug 14, 2019, 2:32 am
  #6  
garykung
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Originally Posted by martin_paris
Is my understanding right that we are entitled to the EC261 compensation of 600 EUR / traveler since we arrived in Singapore with more than 4 hours delays ? If so should I try to claim myself or should I leave that to one of the many claiming providers in the EU ?
Yes. It is up to you how you want to do it. But using a claiming service usually mean you have to pay.

Originally Posted by martin_paris
Despite searching I couldn't find success stories about SQ flyers that had successfully been compensated ?
I am not surprised.

Originally Posted by martin_paris
It's not possible to get a flight disruption confirmation from SQ on their own site : https://www.singaporeair.com/en_UK/u...ht-disruption/
SQ's IT is just so...

Originally Posted by martin_paris
The SQ site also doesn't mention anything about European flights on their contingency plans page : https://www.singaporeair.com/en_UK/s...tingency-plan/
While required, it does not really matter as soon as you get your EUR600.
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