Nice to see people having their Avios back, I have three scenarios
1) 1 J ticket issued in my account (-38,500 after 1st December) - this had minimal schedule chances like 10min, I won’t be able to flight this ticket, i haven’t tried to ring them yet, trying to postpone to 2020 ( issued 20/11/18)
a) If I have a medical certificate would Iberia push the date?
b) try to cancel and rebook same day?
c) try some lawful thing about rights etc? They delayed credit etc....
d) there is anyway to delete my previous IBPlus account? I already have another one that I am using and don’t want to mess with...

2) Second ticket account have some Avios there - online shopping basically - I’ll try to cancel and ask for refund 60k back to my account. Any tips? Spanish speakers have more success? I could ask a friend to call then to figure it out

Thanks