FlyerTalk Forums - View Single Post - Wed 7 Aug - BA systems down; flights disrupted / cancelled
Old Aug 12, 2019, 6:56 am
  #350  
TTmex
 
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,542
Originally Posted by JohannesLDN
Has anyone heard any word of apology except the little note on the website? Or got their claims processed? (I know it’s not even a week)
I'm still waiting for CR to reply to a complaint filed on the 11th July in which my bag was totalled. I also haven't heard a sniff about expense reimbursement for the weather delay 25th July, filed 26th. I've nudged the twitter team 4 times to help get a response but CR reactions remain at zero. Don't hold your breath is my point here.
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