Old Aug 12, 19, 3:07 am
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, UA*1K, Princess Elite
Posts: 3,815
Why do people think that contract lounges are the same as MLL?

I’ve wondered this for a long time, and this morning I am seeing the same thing.... I am in Dublin, and someone is trying to get into the Dublin “The Lounge” T1, and is saying but my credit card gets me AC lounge access with an Aeroplan ticket.

This is not a MLL.

I feel for the agents at lounges like this. I’m sure they have to turn people away (and not just AC people) many many times a day.

How could AC/AE/Banks communicate the true entitlement better to reduce confusion??
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