Originally Posted by
Steve M
I think the issue is that if the parents thought it was not acceptable to have their kids run free-range in the lounge, they would have already put a stop to it. So, to approach a parent and ask that they put their children under control is to ask the parent to have their kids stop doing something that the parent thinks is entirely appropriate, if not entitled to do so as admitted guests in the lounge.
And if they refuse to keep their kids under control, they need to be booted out.
I had this situation last month in the LAX *A lounge with a dirty plate repeater. I had management approach them about using a clean plate, they refused, they were asked again, refused again, and they were subsequently booted out of the lounge to spend the rest of their layover in the terminal, where they belong.