FlyerTalk Forums - View Single Post - $800 from giving up my seat on a 1-hour flight, is AmEx Reward the best choice
Old Aug 9, 2019, 9:16 pm
  #13  
Kamalaasaa
 
Join Date: Aug 2013
Location: Olde Dominion
Programs: DL Silver - uh huh!
Posts: 948
I was on a DL flight that was delayed for mechanical reasons, then switched to a different aircraft, and finally cancelled.

We were provided overnight accommodations by DL. Not long after I checked into my hotel, a CS agent called me to make sure I was happy with the room (I was) and to tell me I’d be getting a $100 check in the mail to cover incidental expenses. It arrived within a week.

Great customer service, in my opinion.
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