FlyerTalk Forums - View Single Post - Best Time to get through to UA Reservations?

Aug 8, 2019, 11:30 pm

#2

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

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Quote:

Originally Posted by Diogenes1789

Is there a best hour to call United? I wanted to change an award reservation (an LH segment) - and at 8:30 PM PDT, got the message that I would be on hold for over 90 minutes. ... .

For the past few days, UA phone lines have been hit hard to issues at multiple hubs.

Best to wait a bit if you can
https://www.flyertalk.com/forum/unit...mes-crazy.html

BTW, changing a single partner segment is difficult, essentially it is like booking a brand new segment and availability may be required for all segments.
https://www.flyertalk.com/forum/unit...lems-help.html

Quote:

Originally Posted by Diogenes1789

... so I am not aware of any special number I could call.

There isn't. All callers to all numbers are sorted by status.

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