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Old Aug 7, 19, 3:12 pm
  #1608  
Dark Blue
 
Join Date: Jun 2008
Location: Oxford, United Kingdom
Programs: BA GGL, UA GS, NH SFC, IHG Spire, Radisson Platinum, HH Diamond, SPG Gold
Posts: 497
Originally Posted by ThatT1Feeling View Post

Quite unimpressed by the wording on my GGL renewal letter this year... not only was it signed off by “Your Executive Club Team” rather than by a person but it says that I’ve “held on to” my GGL membership.. doesn’t exactly sound inspirational 🤨😟
I did not receive anything when my new membership year started in Feb. I rang GGL in March and was told that the renewal package wasn't sent for some reasons but another package was arranged.

However, nothing came through until July and called GGL again, then I was told that the request was sent but no items were sent off. The GGL agent told he would personally take care of this issue, and the renewal package was delivered by Signed-for.
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