FlyerTalk Forums - View Single Post - Name error: Ticket OK, "file" wrong
View Single Post
Old Aug 5, 2019, 1:41 pm
  #5  
RangerNS
 
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,568
Originally Posted by Stranger
Perhaps time to complain within your organization about (1) why forcing you to use a totally incompetent TA and (2) why wrong name in the first place.
Oh. Executing "5 whys" on this could take me down various routes. And needing to use the special one time throw away corporate conference 2019 egencia.com, and not even my regular egencia.ca account is one of end points. How someone managed to create "RangerN" as a stub record in there is a good question too. Copy/paste is hard, I guess.

But I've already got the overworked travel desk on the case of not getting branded fares (and/or full fare basis codes) displayed, after contacting egencia directly got me only confused faces.
RangerNS is offline