Originally Posted by
MSPeconomist
Can you see the dates the reservations were made? Is it possible that the unrecognized glitch occurred when you attempted the booking the second time and apparently were successful?
one on my credit card for 1st August (around the same time I sent mr pants a text to say i’d booked the hotel). The second on the 3rd August when I was rebooking due to no reservation
hotels.com is apparently only able to see the second reservation (reference numbers on booking and credit card statement line up), but hotel can see both and card has been charged for both