Originally Posted by
FullFare
Please, try and cut me a break. I purchased a lifetime AAirpass from them. They got my money up-front and put it in the bank. I went to use the product I had paid for.
Still your decision as to how long you want to continue to put up with substandard service in the hopes of "getting your money's worth" vs. acknowledging obvious reality.
(and that's not even -touching- the question of how much value you may have already received from the purchase.)