Originally Posted by
jdj84
Property: The Douglas
Date(s): Aug 2/19
Room booked: basic 1 King, city view
Room received: The Loft penthouse suite
Elite Level: Platinum
Award stay: no
Rate Type: virtuoso
LNF stay: no
SNAs redeemed: no
Comments: this room is 2200 sq ft with FOUR bathrooms. Insane upgrade. Even the agent checking me in seemed really surprised.
Maybe Virtuoso was the magic word here?