FlyerTalk Forums - View Single Post - Why do I have a cancel option for Basic Economy Ticket
Old Aug 3, 2019, 7:54 am
  #4  
WineCountryUA
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,832
Welcome to FT!, usedtobeimportant
Originally Posted by usedtobeimportant
... Is this a mistake? Or did something about my situation (MM, Flying to Europe, Schedule change) cause the button to be available. ...
The only one that could be a factor is the schedule change but 15 minutes is below the normal threshold even for a non-BE ticket.

If one of your party will not be making the trip, give the button a try and see what happens. The best I would have expected is a rescheduling opportunity but it would be interesting to see if you are offered a future credit (doubt it, but maybe)

More likely than not, this is just an IT glitch and no credit will be offered.
WineCountryUA is offline