FlyerTalk Forums - View Single Post - United asking gate agents to report hidden ticket travelers
Old Aug 1, 19, 7:05 pm
  #11  
narvik
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.6MM, Hertz PC
Posts: 3,252
Specifically curious is this excerpt: "... United is asking its employees to understand a customerís predicament before making accusations of hidden-city ticketing. ďAsk questions and understand the customerís situation,Ē the memo said."

How is a GA going to even make an accusation, if the pax never turns up for the flight?

And what exactly is an "airport agent" the article refers to? (This thread's title uses "gate agent", the linked article does not.)
narvik is online now